Updated 20/02/2024

This privacy policy tells you how we collect, use, and share your personal information when you visit or buy from Nitrobyte Limited (“Our Website”).

What personal information do we collect and why?

We collect two types of personal information from you:

• Device Information: This is information about your device, web browser, IP address, time zone, cookies, and how you interact with the Site. We collect this information automatically using cookies and other technologies. We use this information to prevent fraud and improve our Site and services.
• Order Information: This is information about your name, billing address, shipping address, payment information, email address, and phone number. We collect this information directly from you when you make a purchase or try to make a purchase through the Site. We use this information to process your orders, communicate with you, prevent fraud, and send you information or ads about our products or services.

Who do we share your personal information with and why?

We may share your personal information with third parties that help us run our business, such as:

• Woocommerce: We use Woocommerce to power our online store. You can read their privacy policy here.
• Stripe: We use Stripe to process your payments. Stripe may collect and store your payment information according to their privacy policy.
• Google Analytics: We use Google Analytics to measure and analyse how you use our Website and services. Google may collect and store your device and activity information according to their privacy policy.
• Afterpay: We use Afterpay to offer you the option to buy now and pay later in four interest-free installments. Afterpay may collect and store your personal and payment information according to their privacy policy here.
• PayPal: We use PayPal to process payments when you checkout with PayPal. PayPal may collect and store your personal and payment information according to their privacy statement.
• Microsoft Clarity: We use Microsoft Clarity to understand how you interact with our website. Microsoft Clarity may collect and store your behavioral metrics, heatmaps, and session replay data according to their privacy statement.

We do not sell or rent your personal information to anyone. We may have to share your personal information with law enforcement or other authorities if the law requires us to or to protect our rights.

How do we use your personal information for advertising?

We may use your personal information to show you ads or marketing messages that we think you might like. You can opt out of these messages by clicking the unsubscribe link in our emails. But you cannot unsubscribe from emails about your orders. If you want us to delete your order information from our records, please contact us at by following this link.

What are your rights and choices regarding your personal information?

You have the right to access, update, delete, or withdraw consent for your personal information at any time. You can do this by contacting us here. Some of the information we collect is necessary for us to provide you with our products and services. If you choose not to provide this information, we may not be able to complete your orders or answer your questions.

How do we keep your personal information safe?

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or loss. We use encryption and other security measures to keep your personal information safe on our website and servers. But no method of transmission or storage is 100% secure. So we cannot guarantee the absolute security of your personal information.

How do we handle data breaches?

We take reasonable steps to prevent and detect any data breaches that may affect your personal information. If we become aware of a data breach that is likely to cause serious harm to you or anyone else, we will notify you and the Privacy Commissioner as soon as possible and take appropriate actions to contain and resolve the breach.

How often do we update this privacy policy?

We may update this privacy policy from time to time to reflect changes in our practices or the law. When we make changes we will post the updated version on our website and show the date of the last update. If you keep using our website or services after the update, you agree to the new privacy policy.

How can you contact us?

If you have any questions or complaints about this privacy policy or how we handle your personal information, please contact us here. We will get back to you as soon as possible.