Thank you for shopping at Nitrobyte Limited. This shipping policy tells you how we ship products to you and what to expect.

What are the shipping options and costs?

We offer standard shipping for orders within New Zealand. The cost depends on the size of your order and where you live. Here are the rates and times for standard shipping within New Zealand:

• XL: $25, 3-5 business days
• L: $20, 2-5 business days (most computers will fall under this category)
• M-S: $12, 2-5 business days
• Small packages or bags: $6, 2-5 business days

If you live in a rural area, you will need to pay an extra $5.50 for rural delivery.

We do not ship internationally at this time.

How can I get free shipping?

If you are a Nitrobyte member, you can enjoy free shipping on all orders within New Zealand. Membership is free and easy to join. Become a member now. As a member, you will also get access to exclusive deals, discounts, and rewards.

When will my order be shipped?

We process and ship your orders within 1-2 business days after we receive your payment. We do not ship on weekends or public holidays. If there is any delay or issue with your order, we will contact you by email or phone.

How can I change or cancel my order?

If you need to change or cancel your order, please contact support as soon as possible. We will try our best to accommodate your request, but we cannot guarantee that we can change or cancel your order once it has been shipped.

What is your return and refund policy?

Please see our Returns Policy page for more details on how to return your order and get a refund or exchange.

How can I contact you?

If you have any questions or concerns about your order or our shipping policy, please contact us by following this link.